| Position Title: | Laundry Master | ||
| Department: | Housekeeping | Sub-Department: | |
| Reports To: | Head Housekeeper | ||
| Direct Reports: | N/A | ||
Position Summary
The Laundry Master is responsible for ensuring that all laundry services within the ship operation meet the highest possible standards and are conducted in an efficient and timely manner.
Essential Duties and Responsibilities
Operational
- Oversee daily laundry operations, including washing, ironing, and folding guest and crew items.
- Assist with cleaning public and crew areas as instructed by the supervisor.
- Coordinate with other HOD in order to provide cleaning equipment and linen in a timely manner.
- Maintain proper storage and organization of linen, uniforms, supplies, and equipment.
- Maintain proper cleanliness of main laundry and crew laundry room.
- Notify the supervisor of any breakage or damage to equipment, furniture, or machinery.
- Maintain cleanliness in front- and back-of-house areas according to sanitary regulations.
- Ensure correct handling of all equipment, machinery, and chemicals.
Training & Development
- Attend all meetings, training activities or classes related to assigned position as required.
Financial
- N/A
Safety Responsibilities
- Maintain a safe and sanitary environment for all guests and crew members.
- Always follow proper procedures and instructions to prevent damage of any kind of ship or company property.
- Know and comply with the European sanitation program and regulations pertaining to his/her working area.
- Participate in safety drills as required.
- Participate in safety training as required.
- Identify and report any potential safety hazards immediately.
Other Duties and Responsibilities
- Assist with monthly inventories and other administrative tasks as instructed by supervisors.
- Collaborate with other departments to ensure smooth and efficient operations across the ship.
- Perform additional duties as assigned, including luggage handling, loading, and garbage off-loading.
- As assigned and instructed by supervisor.
Qualifications
Knowledge, experience, skill, and/or ability
Required
Required
- Experience in Housekeeping Department.
- Organized, disciplined, reliable and a team player.
- Able to work effectively under pressure.
- Comfortable in a multicultural work environment.
- Attentive to guest needs and detail-oriented.
Preferred
